Terms and Conditions - Kifaru Coffee
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Terms and Conditions

Definitions:

Parties to the Agreement

The “purchaser” is a natural person, who mainly acts outside his professional activity and enters a legally binding agreement with Kifaru Coffee Aps for the purchase and supply of specific goods, through the placement of a specific order.

Kifaru Coffee ApS hereinafter denotes both a natural and a legal person who enter a binding agreement for the sale and shipment of the goods offered and ordered on its website, in the context of an order.

 

Product Information:

The main features of the goods are presented on www.kifarucoffee.com. If you have any further questions or need further information, you can send Kifaru Coffee Aps an e-mail to infor@kifarucoffee.com.

 

Prices:

All prices are day prices and are only valid on the day of the order. Therefore, price changes are possible.

All prices quoted include 25% VAT and other taxes and duties.

 

Orders:

Through our website Kifarucoffee.com you can only order goods offered on our website. If you have any questions about other goods that are not offered on the website, please do not hesitate to contact us.  If you need a copy of your order confirmation, you can log in on the website or send us an e-mail to info@kifarucoffee.com

 

Payment:

The following payment options are available on kifarucoffe.com:

VISA-Dankort/VISA/VISA Electron/Mastercard/Maestro

 

The account information you enter when purchasing goods is sent directly to PBS in encrypted form (SSL) and can only be read by PBS. Thus, no one else can view or store you information. When purchasing with Dankort of credit card, the amount due will be debited from your account as soon as Kifaru Coffe Aps has received your order. A higher amount than that approved by you at the time of purchase, can never be debited.

Risk of accidental destruction or impairment:

The risk of accidental destruction or damage of the ordered goods only passes over to the buyer with their delivery to the buyer’s possession.

 

Reclamation

Kifaru Coffee ApS grants a two-year right of complaint in accordance with the applicable sales law. As a result, depending on the situation, you can either exchange defective goods, get your money back or receive a discount. Of course, your complaint must be justified and the defect complained about must not have resulted from improper use of the good or any other damaging behavior.

However, the right of complaint is limited to the expiry date indicated on the individual coffee pack.

You must inform us within a “reasonable period” that you have discovered a defect. Reclamations are deemed to be timely, if with regards to the time-limit, they have been raised within two months after the awareness of the defect.

In the event of a justified complaint, we will of course reimburse the (appropriate) shipping costs incurred by you.

Send the goods to:

Kifaru Coffee ApS

Løjt Sønderskovvej 230

DK-6200 Aabenraa

 

Please describe the problem in as much detail as possible when returning your goods and indicate on request what the defect is. Note: We do not accept returned goods without prior agreement. Please send us an e-mail before returning the goods to info@kifarucoffee.com.

In connection with your complaint, please also send Kifaru Coffee ApS your invoice.

Attention! We do not accept cash on delivery or parcels sent by similar means.

Please remember that you must always return goods in appropriate packaging and with the deposit receipt so that we can refund your shipping costs.

 

Right of Revocation:

After your purchase on Kifarucoffee.com you have a 14-day right of withdrawal. This period begins on the day you receive your goods. You must inform us of your revocation no later than 14 days after receipt of the goods. The goods must then must have been received by us within 14 days after the day of revocation.

You can only exercise your right of withdrawal if you return the goods in the same condition and quantity in which you received them. If you use the goods in a way that significantly reduces their retail value, the refund will be based on the newly estimated resale value.

Goods returned unstamped or via cash on delivery will not be accepted. Please send the product with traceability option. You must pack the goods appropriately and enclose a copy of the invoice. Please also indicate that you wish to make use of your right of withdrawal and consequently receive a refund of the purchase price.

These return conditions apply to all goods sold to private individuals at a distance, but not to sales to companies.

We recommend that you return the item as a parcel, as the item is then insured and can be tracked. In the event that returns are sent as a letter or by another uninsured method and do not arrive at Kifaru Coffee ApS, Kifaru Coffee ApS cannot be held liable at any time and will not make any refunds.

If you cancel your purchase, we will of course refund the purchase price paid to us. Once we have received the returned goods and determined that they meet the cancellation conditions, we will refund the purchase price to your credit card used for payment or transfer it to your bank account.

You will only be charged the postage costs for the return shipment.

 

Subject to change without notice:

Kifaru Coffee ApS reserves the right to change and update the rules and conditions applicable to this website at any time. It is therefore important that you inform yourself regularly about any changes.

 

Delivery Times:

Unless stated otherwise, deliveries are made within 3-4 working days.

 

Misuse:

The misuse of KifaruCoffee.com will result in an immediate criminal charge.

 

Data Protection Guidelines:

For the completion of a purchase agreement with us via Kifarucoffee.com, we need the following information from you:

Name, address, telephone number, e-mail address

We store your personal data for the purpose of delivering your goods to you.

The personal data is stored at Kifaru Coffee ApS and kept for five years. They are then deleted. When we collect personal data through our website, we ensure that this is done at all times with your express consent and that you are informed exactly what data we collect for what reasons.

The following employees of Kifaru Coffee ApS have access to the data:

The management, the administration and accountants.

 

Transfer of Data:

For the fulfilment of the contract we pass on your data to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for the processing of payments to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. The data protection declaration of the respective payment service provider applies.

The information provided by you at the time of purchase will be treated confidentially and neither passed on nor sold to third parties. We do not store any sensitive personal data.

As a registered customer of Kifaru Coffee ApS you have the right to object to the storage of your data at any time. In addition, you have the right to view the data stored about you. These rights are based on the Danish Data Protection Act. For inquiries to Kifaru Coffee ApS, in this context, please send an e-mail to info@kifarucoffee.com. You must include your name and address in your email. Within 10 days you will receive an e-mail from us with information about the data stored about you. If you want us to delete this data, this must be clearly stated in your e-mail.

 

Cookies:

This online shop uses so-called cookies.  (kommer der en popup vedr. Cookie???)

For the purpose of website optimization and its functions, Kifarucoffee.com makes use of cookies to make your visit as pleasant as possible. Cookies are therefore intended to ensure that you can shop conveniently with us. When you place goods in your shopping cart, your information is stored in a cookie on your own computer.

If your browser does not support cookies or you have deactivated the storage of cookies, despite being able to view the rest of our website, you cannot conduct purchases in our online shop.

Of course, you can also place your orders by e-mail.

 

What is a cookie?

A cookie is a small file that is stored on your computer’s hard drive. A cookie is neither a program nor can it read or destroy data on your computer.

Only the website that placed the cookie on your hard drive can read its contents. A cookie cannot be used by viruses or the like to cause damage to your computer.

You can delete cookies from your computer at any time. How exactly this works depends on your browser.

 

Log, Statistics and Recording:

This online shop uses protocols and statistics. A statistical system collects information to help us determine how many visitors our site has registered, where they came from, what part of the site they used, and so on. In our online shop we use log data to optimize the website and its functions. The log data and statistics serve to increase user-friendliness.

Normally protocol data are stored for up to 2 years. This allows us to get an idea of the visitor patterns on our website and to track the development over time.

If you have any questions regarding the collection, processing or use of your personal data, in case of disclosures, correction, blockage or deletion of data or revocation of given consent or objection to a specific use of data, please contact us directly using the contact data provided.

 

Kifaru Coffee ApS

Løjt Sønderskovvej 230

DK-6200 Aabenraa

CVR-Nr.: 35825541

E-Mail-Adresse: info@kifarucoffee.com